Privacy Policy
1. General Information
This Privacy Policy explains how Sustainable Safari (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website or contact us.
We process personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).
2. Controller
Sustainable Safari
Dr. Shazia Aziz Wülbers- Sustainable Safaris
Emil Trinkler Straße 27
28211, Bremen
Germany
Email: [email protected]
Phone: +49 1754185456
3. Data We Collect
We may collect the following categories of personal data:
- Contact information (name, email address, phone number)
- Travel preferences and booking details
- Communication content (messages, inquiries)
- Technical data (IP address, browser type, access time)
- Website usage data
4. Purpose of Processing
We process your data for the following purposes:
- Responding to inquiries
- Arranging travel services
- Communication regarding bookings
- Providing customer support
- Improving our website and services
- Legal obligations
5. Legal Basis
The legal basis for processing includes:
- Art. 6(1)(b) GDPR — performance of a contract or pre-contractual measures
- Art. 6(1)(f) GDPR — legitimate interests
- Art. 6(1)(c) GDPR — legal obligations
- Art. 6(1)(a) GDPR — consent (where applicable)
6. Data Sharing
We share personal data only when necessary, including with:
- Travel providers and partners
- Accommodation providers
- Transport providers
- IT service providers
- Authorities where required by law
Data is shared only to the extent necessary for providing services.
7. International Transfers
As travel services may take place outside the European Union, your data may be transferred to countries outside the EU.
We ensure appropriate safeguards in accordance with GDPR requirements.
8. Data Retention
We retain personal data only as long as necessary for the purposes described or as required by law.
9. Your Rights
You have the following rights under GDPR:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent at any time
You also have the right to lodge a complaint with a supervisory authority.
10. Website Hosting and Log Files
When you visit our website, technical data may be automatically collected by our hosting provider, including IP address, browser type, and access time.
This processing is necessary for the secure operation of the website.
11. Contact Forms
If you contact us via forms or email, we process your data to respond to your request.
12. Cookies
Our website may use cookies to improve functionality and user experience.
You can manage cookie settings in your browser.
If required, we will request your consent via a cookie banner.
13. Security
We implement technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
14. Updates
We may update this Privacy Policy from time to time.
Latest version: March 2026